How it runs for staffing and recruiting agencies
Disputes over hours, rates or VMS rejections are logged with an owner and a date. If you use a funder, the AR work is coordinated with their reporting so the reserve is released as soon as clients pay.
What is accounts receivable outsourcing?
Accounts receivable outsourcing means a remote team manages the money your customers owe you: tracking invoices from issue to payment, sending statements and reminders, logging disputes, and reporting aging and days sales outstanding. The provider works inside your accounting software under your brand. You keep the customer relationship and decide on credits, holds and escalations.
What we handle for staffing and recruiting agencies
- Weekly aging review by client, with invoices tied to their timesheet approvals
- Reminder emails and courteous calls under your brand from 5 days past due
- Disputed hours and rate queries logged with the approval evidence attached
- Coordination with your funding partner so paid invoices release reserves promptly
- Perm fee receivables tracked separately with replacement-window dates
The KPI that matters here
Days sales outstanding held under 40, with no client invoice unresolved beyond 60 days.
Staffing compliance notes
Multi-state payroll tax
Each state where temps work needs withholding and unemployment registrations, and several states have local income taxes on top. We post payroll by work state, reconcile the liability accounts to the returns your payroll provider files, and flag new work states before the first assignment starts. Your provider files; we keep the books and the reconciliations that prove the filings.
Worker classification
Whether a placed worker is an employee or a contractor depends on control, integration and the applicable federal or state test, and the wrong answer is expensive. We keep W-2 and 1099 spend separate, hold the classification reason with the vendor record, and report 1099 volume monthly so you and your counsel can review it. We give no legal advice on the test itself.
Payroll funding and factoring
Agencies that use a funding partner receive advances on invoices, pay fees, and get reserves released when clients pay. Each of those movements is reconciled to the invoice it relates to and to the bank, so the balance sheet shows the true amount owed to the funder. The funding agreement's reporting requirements are prepared from the reconciled books.
Timesheet-to-invoice controls
The invoice to a client should be provable from approved timesheets, and the payroll should be provable from the same sheets. We keep the three-way match every week, hold client approvals with the invoice, and log corrections with a reason so disputes months later can be settled from the record.
Staffing software we work in
More for staffing and recruiting agencies
Other services for staffing
Accounts receivable in other industries
Frequently asked questions
Will you call our clients about overdue invoices?
Yes, as your billing desk under your agency's name. Calls are courteous first-party reminders to the client's accounts payable contact, never debt collection, and follow the cadence you approve. Our agents never store card data; any payment goes through your portal or by ACH. The AR follow-up calls service page describes the scripts we use.
How does AR work when we use a factoring company?
The invoices are still yours to follow up unless your agreement says otherwise, and prompt payment releases the reserve the funder is holding. The AR specialist works the aging as usual, keeps the funder's schedule of assigned invoices in step with QuickBooks Online, and reports paid invoices so reserve releases can be reconciled the same week.
What happens when a client disputes the hours on an invoice?
The disputed lines are logged with the client's reason, and the approved timesheet from Bullhorn is sent back as evidence within a day. If the client is right, a credit-and-rebill is issued; if not, the invoice stays open with the evidence attached. Recurring disputes with one client are reported monthly so the approval process there can be fixed.
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