Build your accounting career with us
LedgerBPO is the accounting and billing division of SS Support Network LLC, an owner-operated BPO company founded in 2020 and registered in Vancouver, Washington, with a second office in Pakistan. Our teams keep the books, send the invoices and collect the cash for small and mid-sized businesses and accounting firms in the United States, the United Kingdom, Canada and Australia.
We hire people who like getting a reconciliation to zero and who would rather make a courteous call than let an invoice age. Our roles are remote, and every person works inside a pod: a named accountant or agent, a backup and a team lead, so you are never the only person who knows a client.
Roles we hire for
- Bookkeeper: posts and categorizes transactions, reconciles bank and card accounts, and prepares the month-end close in QuickBooks Online, Xero, Zoho Books or Sage.
- Accounts receivable specialist: raises invoices, applies cash, runs reminder cadences and keeps the aging clean.
- Accounts payable specialist: captures bills, matches purchase orders and receipts, and prepares payment runs for the client to approve and release.
- Billing agent: handles inbound and outbound billing calls, emails and chat under the client’s brand, including insurance follow-up for healthcare clients.
- Team lead: reviews the pod’s work under our Two-Tier Review, owns client communication and coaches the team.
We also hire for payroll support, reconciliation and reporting roles as client demand grows.
What we look for
- A qualification in accounting, finance or a related field, or equivalent hands-on experience.
- Working knowledge of at least one cloud accounting platform, and the curiosity to learn the others.
- Written and spoken English that is clear enough to explain a variance to a business owner.
- Care with detail and with confidential information. All roles are subject to a background check and a confidentiality agreement, and healthcare roles include HIPAA training.
- For billing agents, a calm phone manner and experience with call scripts and logging.
- Comfort working to a checklist and being reviewed; every close is checked by a second person.
Hours and coverage
Our clients are in four countries, so our shifts follow their working days. US roles cover 08:00 to 20:00 Eastern Time, Monday to Friday. UK roles cover UK business hours. Australian roles cover AEST business hours. Teams are coordinated from the United States and from our second office in Pakistan, and shifts are fixed in advance so you can plan around them.
How we work
You will work inside the client’s own software with your own named login, on a managed device with multi-factor authentication. Every client has a written process, a close checklist and a team lead who signs off the month. Training covers our named processes, including CloseTrack for the close and DunningDesk for reminders and calls, and the country rules that apply to your clients.
Equal opportunity
SS Support Network LLC is an equal opportunity employer. We hire, promote and pay on merit and do not discriminate on the basis of race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, marital status or any other protected characteristic. If you need an adjustment to take part in the application process, tell us and we will arrange it.
How to apply
Email careers@ledgerbpo.com with your CV, the role you are applying for and the accounting software you have used. Tell us which time zone you can cover. Shortlisted candidates complete a short practical exercise before an interview with a team lead.