How it runs for NEMT and medical transportation companies
After the run we book the journal by driver type, reconcile the clearing account, and compare paid trips to completed trips so drivers are paid for the work dispatch actually recorded. Owner-operator settlements are prepared separately.
What is payroll processing outsourcing?
Payroll processing outsourcing means a remote team prepares each pay run inside your payroll software: reconciling hours, entering changes, checking deductions and producing the run for the employer to approve. The employer keeps the payroll account, the bank authority and the legal responsibility. The provider posts the payroll journal and reconciles it, so payroll and the books agree.
What we handle for NEMT and medical transportation companies
- Assemble hourly timesheets and per-trip counts from dispatch for each pay period
- Check overtime, split shifts and after-hours premiums before the register is approved
- Book payroll journals by driver type and reconcile the clearing account
- Compare paid trips to completed trips and list any mismatch for dispatch
- Prepare owner-operator settlements separately and track 1099-NEC totals
The KPI that matters here
Paid trips reconciled to completed trips every pay period, with mismatches listed within two business days.
NEMT compliance notes
Broker contracts (Modivcare, MTM and regional brokers)
Each broker contract defines rate tables by trip type and mileage band, documentation required for payment, the dispute window and audit rights. We keep the current rate table in the billing workflow, check remittances against it, and log every dispute with its deadline so revenue is not lost to a missed date.
HIPAA
Trip records identify riders, pickup addresses and often the treating facility, which makes them protected health information. We sign a BAA, staff are HIPAA-trained, portal access is role-limited with MFA, and ledger entries reference trip or invoice numbers rather than rider names.
State Medicaid NEMT rules
States set driver background-check, vehicle inspection, trip-log and record-retention requirements for Medicaid transportation, and brokers pass those obligations through their contracts. We file supporting cost records so a state or broker audit can be answered from the books, and we flag lapses in insurance or inspection renewals that would suspend billing.
Worker classification
How drivers are paid and controlled determines whether they are employees or contractors under IRS and state tests. We book pay according to the classification you and your counsel have chosen, track 1099 settlements separately from W-2 payroll, and prepare the year-end 1099-NEC data for owner-operators.
NEMT software we work in
- QuickBooks Online
- Gusto
- ADP
- Bill.com
- TripMaster
- RouteGenie
- Modivcare provider portal
- MTM provider portal
- All 50 platforms
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Frequently asked questions
How do you support per-trip driver pay?
Per-trip pay is calculated from the completed-trip report in your dispatch system at the agreed rate per trip type, with any mileage or wait-time components the pay plan includes. We compare the count to what the driver submitted, resolve differences with dispatch, and load the totals into your payroll provider for approval. Overtime rules still apply where the driver is an employee.
Do you handle owner-operators differently from employed drivers?
Yes. Owner-operators are paid through settlement statements, not payroll, at the split in their agreement, with agreed deductions shown. Settlements are booked as contractor cost, tracked for 1099-NEC reporting, and kept apart from W-2 payroll taxes. The classification itself is a decision for you and your counsel; we book and report according to it.
What payroll liabilities do you track?
Federal and state withholding, employer payroll taxes, workers' compensation accruals, garnishments and benefit deductions, each tracked as a liability until your payroll provider remits it. We reconcile the provider's tax filings to the ledger each quarter so the balance sheet shows what is really owed, which matters when a lender or a broker audit reviews your books.
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