How it runs for e-commerce brands and Amazon sellers
Your accountant ages receivables by customer, matches remittances line by line, disputes invalid deductions through the retailer's process and follows up through our DunningDesk cadence under your brand. Marketplace reserves are tracked as receivables so the balance sheet shows money owed to you.
What is accounts receivable outsourcing?
Accounts receivable outsourcing means a remote team manages the money your customers owe you: tracking invoices from issue to payment, sending statements and reminders, logging disputes, and reporting aging and days sales outstanding. The provider works inside your accounting software under your brand. You keep the customer relationship and decide on credits, holds and escalations.
What we handle for e-commerce brands and Amazon sellers
- Retailer and distributor receivables aged by invoice and terms
- Remittances matched line by line with deductions coded by reason
- Invalid deductions disputed through retailer and Vendor Central processes
- Follow-up emails and calls to retailer AP under your brand
- Amazon reserves and marketplace holds tracked as receivables
The KPI that matters here
Wholesale receivables over 60 days kept below 10% of the balance, with all disputes filed within the retailer's window.
E-commerce compliance notes
Marketplace facilitator laws
Every US state with a sales tax now requires marketplaces such as Amazon, Walmart, eBay and Etsy to collect and remit sales tax on third-party sales. The marketplace's collections appear in your settlement reports and must be recorded as tax collected and remitted by the facilitator, not as your liability. Some states still require registered sellers to file returns that report marketplace sales as exempt.
Sales-tax nexus on direct sales
Direct sales through Shopify, your own site or wholesale count toward each state's economic nexus threshold, commonly $100,000 in sales or 200 transactions in the current or prior year, and inventory stored in FBA warehouses can create physical nexus. We track sales by state monthly, flag thresholds approaching and prepare the workings for TaxJar, Avalara or your filing provider. Registration and filing decisions rest with you and your tax adviser.
VAT, GST and cross-border selling
Selling into the UK requires VAT registration once taxable turnover passes £90,000, or from the first sale for many overseas sellers, and EU distance sales can be reported through the One Stop Shop. Canadian GST/HST and Australian GST apply to imported low-value goods and to registered sellers. We prepare VAT and GST workings for your accountant or registered agent to file; we do not submit returns.
Inventory valuation and 1099-K reporting
Inventory must be valued consistently, including freight, duties and prep, so COGS and taxable income are right. Payment processors and marketplaces issue Form 1099-K for gross payments, which is reconciled to recorded sales so the figures your CPA reports agree with what the IRS receives. Tax preparation is support only; your firm reviews and signs.
E-commerce software we work in
More for e-commerce brands and Amazon sellers
Other services for e-commerce
Accounts receivable in other industries
Frequently asked questions
How do you follow up with a large retailer's accounts payable?
Your accountant contacts the retailer's AP team or vendor portal under your brand with the invoice, proof of delivery and remittance detail, on a cadence agreed with you. The contact is first-party and professional; we do not act as a third-party agency. Portal case numbers and promised dates are logged so nothing waits on memory.
Can Amazon reserves and holds be treated as receivables?
Yes, an Amazon unavailable balance or reserve is money owed to you and is recorded as a receivable from the marketplace when the settlement is posted, then cleared when it is released in a later settlement. Shopify Capital or similar advance repayments are recorded as loan repayments. This keeps the balance sheet honest about cash you cannot yet spend.
What happens with distributor early-payment discounts taken late?
The remittance is matched to the invoice and the discount taken is compared with the payment date and the agreed terms. Discounts taken outside the window are recorded as a short payment and included in the follow-up under your brand with the terms attached. Discounts earned are posted to a separate account so their cost is visible.
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