How it runs for HVAC, plumbing, electrical and landscaping companies
Your dedicated accountant runs our ReconBot workflow: every payout is matched to the tickets inside it, fees and chargebacks are posted to their own accounts, and any batch that does not tie is logged as an exception with a reason. Gross revenue, fees and net cash then agree.
What is payment processor reconciliation?
Payment processor reconciliation is the work of proving that the money a processor or marketplace deposits equals your gross sales less its fees, refunds, chargebacks, reserves and adjustments for the same settlement period. Each payout is broken into its parts and posted so revenue, fees and sales tax are correct and the bank deposit matches to the cent.
What we handle for HVAC, plumbing, electrical and landscaping companies
- Every processor payout matched to the tickets it contains, gross to net
- Processing fees, financing dealer fees and chargebacks posted to separate accounts
- Square or Stripe counter sales reconciled alongside the field-software processor
- Refunds and voided tickets traced from the field software to the payout
- Exception log of unmatched batches with reasons, cleared each week
The KPI that matters here
Every processor payout is tied to its tickets, with fees separated, within two business days.
Field services compliance notes
Sales tax on services by state
Taxability of labor, parts and maintenance agreements is set state by state, and some states also tax at the city or county level. We map your service items to the right tax codes in QuickBooks Online and reconcile the tax collected against the liability each period. Filing stays with you or your tax preparer; we supply the reconciled workings.
Job costing
Materials, technician hours, subcontractor bills and permit fees are coded to the job they belong to, so a large install can be reviewed against its estimate. Progress payments on installs are held as customer deposits until the work is complete, which keeps revenue in the month it was earned.
Technician commissions
Commission plans based on sold revenue, gross margin or spiffs are documented once and calculated the same way every pay period. We accrue the commission in the month of the sale and reverse it when payroll runs, so the P&L does not spike on payday.
Inventory on trucks
Van stock is an asset until it is used, and unrecorded stock is a common reason field-service margins look wrong. We record a monthly count per truck, post the adjustment, and flag trucks whose usage is far above the fleet average for the owner to look into.
Field services software we work in
- QuickBooks Online
- Gusto
- ServiceTitan
- Jobber
- Housecall Pro
- All 50 platforms
More for HVAC, plumbing, electrical and landscaping companies
Other services for field services
Payment processor reconciliation in other industries
Frequently asked questions
Why do our sales look lower than what the technicians sold?
Because processor payouts arrive net of fees, and if the deposit is posted as revenue the fee is silently subtracted from sales. On a $1,200 ticket a 2.9% fee is about $35, and across 300 tickets a month that is a meaningful gap. Reconciling gross to net restores sales and shows the fee as an expense.
How do chargebacks and refunds get handled?
A refund is traced from the voided or credited ticket in your field software to the processor payout that deducted it, and posted as a reduction of revenue. A chargeback is posted to a chargeback account with the dispute reason, and reversed if you win the dispute. Both appear on the monthly exception report.
Can you reconcile financing lender fundings the same way?
Yes. Each lender funding is matched to the install it financed, the dealer fee is posted as a financing cost, and the customer invoice is closed at gross. A monthly report shows fundings and fees by lender, which helps when comparing programs. Our cash application service covers applying the funding to the invoice itself.
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