--- title: "Accounts receivable management for UK businesses" description: "Outsourced accounts receivable: aging reviews, statements, dunning sequences, phone follow-up and cash application — for UK businesses." url: https://ledgerbpo.com/uk/services/accounts-receivable/ updated: 2026-09-11 publisher: LedgerBPO (SS Support Network LLC) language: en-GB --- # Accounts receivable management for UK businesses LedgerBPO's accounts receivable outsourcing UK clients use pairs you with a named dedicated AR specialist who works the aged debtors list every week, sends statements and chases politely under your brand, inside your Xero, QuickBooks Online or Chaser account. The aim is fewer debtor days and cleaner cash, reported to you every month. - Since 2020 - 🇬🇧 United Kingdom, GBP - 8am to 6pm GMT coverage - Named accountant plus backup [Get a custom quote](https://ledgerbpo.com/get-a-quote/) [Book a 20-minute call](https://ledgerbpo.com/book-a-call/) In short - One named AR specialist working the aging every week, in your software - Statements, reminders and calls under your brand through DunningDesk - DSO and over-90-day balances reported to you every month Updated September 2026 ## What is different in United Kingdom UK businesses tend to call this credit control rather than accounts receivable, though the work is the same: opening accounts carefully, invoicing correctly, chasing what is overdue. The Late Payment of Commercial Debts (Interest) Act gives every business the right to charge statutory interest and a fixed sum on late commercial invoices, which shapes how UK reminder letters are worded. Large companies must also publish how quickly they pay smaller suppliers, so a slow-paying customer sometimes has public figures behind its behaviour. Xero and QuickBooks Online carry most of the ledger work, with Chaser handling automated statement and reminder sequences. A dedicated specialist working UK hours from our second office in Pakistan keeps the weekly cycle moving without a time-zone gap. ## UK rules that shape the work ### Called credit control locally UK finance teams usually call this credit control, covering credit checks, limits, statements and chasing in one function rather than a separate AR desk. ### Statutory interest on late payments The Late Payment of Commercial Debts (Interest) Act lets you add interest and a fixed compensation charge to overdue invoices, which we calculate on request. ### Payment practice reporting Large UK companies must report their payment performance to suppliers twice a year, so persistently slow payers often have public figures worth checking before you chase hard. ### Tools for chasing and statements Chaser automates statement and reminder sequences on top of Xero or QuickBooks Online, and we set the cadence and wording with you before it goes live. ## What's included - Weekly AR aging review by customer, invoice and days overdue - Customer statements sent monthly or on request - Reminder cadence by email, SMS and phone under your brand - Dispute and short-payment log with reason codes and owners - Promise-to-pay tracking and follow-up on the promised date - Payment posting and unapplied cash cleared weekly - Credit hold and escalation recommendations for your decision - Customer portal and remittance queries answered by email - Credit notes and write-off requests prepared for your approval - Monthly DSO, aging bucket and collection-rate report - AR sub-ledger reconciled to the general ledger every month - Handover notes so your backup specialist can step in without a gap ## Deliverables and KPIs | Deliverable | KPI we report | | --- | --- | | Aged debtors worked | Every overdue invoice actioned within 5 UK business days | | Statements issued | Every open account receives a statement on the agreed day each month | | Cash allocated | Unapplied receipts kept below 1% of the month's receipts | | Debtor days reported | Debtor days and the over-90-day balance reported with month-on-month movement | ## UK software we work in - [Xero](https://ledgerbpo.com/software/xero/) - [QuickBooks Online](https://ledgerbpo.com/software/quickbooks-online/) - [Chaser](https://ledgerbpo.com/software/chaser/) - [All 50 platforms](https://ledgerbpo.com/software/) ## Pricing in GBP Pricing depends on volume and scope. Get a custom quote within 1 business day. Quotes for United Kingdom clients are issued in GBP. ## Security and compliance - We never take payments or store card details; customers pay through your portal or bank - MFA on every login, least-privilege access, and a per-client access log - Outbound contact follows TCPA and FDCPA-aware scripts in the US and local rules elsewhere Full control list on the [security page](https://ledgerbpo.com/security/) and country rules on the [compliance page](https://ledgerbpo.com/compliance/). Certifications are listed only when held. ## Frequently asked questions ### How much does accounts receivable outsourcing cost in the UK? Pricing depends on volume and scope, so we send a custom quote within 1 business day. As a UK benchmark, bookkeeping and credit control support typically runs £20 to £55 per hour, with fixed fees of £100 to £1,500 per month (UK provider pricing surveys, 2026). Invoice volume and chasing channels move the quote most. ### Do you submit our VAT return or accounts? No. This service manages what customers owe you, not your tax filings. Sales data flows into your bookkeeping and VAT workings as usual, and you or your accountant remains the one who reviews and submits the VAT return and annual accounts to HMRC and Companies House. ### Do you cover UK hours? Yes. Your AR specialist works from our second office in Pakistan on a schedule built around UK office hours, so statements, reminders and calls go out at times a UK customer would expect, not overnight while your business is closed. ### Will chasing calls sound like a debt collector? No. Every call, email and letter goes out in your company's name, using wording you approve, and is introduced as part of your own accounts team. We do not act as a debt collection agency and never take assignment of your invoices. ### Can you calculate statutory late payment interest? Yes. We can add the statutory interest and fixed compensation allowed under UK late payment law to a chasing letter when you want it applied. Whether to actually charge a customer is a commercial decision that stays with you, not something we decide for you. Next step ## Books closed. Invoices paid. Every month. Tell us what is going on with your books or billing. You will hear from a named person within 1 business day, with a custom quote and a plan for the first close. - Reply from a named person within 1 business day - No setup fee, month-to-month - Your software, your data, no lock-in Start with a custom quote [Get a custom quote](https://ledgerbpo.com/get-a-quote/) [Book a 20-minute call](https://ledgerbpo.com/book-a-call/) Or call [+1-657-777-0006](tel:+16577770006) during US, UK or Australian business hours. --- Source: https://ledgerbpo.com/uk/services/accounts-receivable/ · Contact: https://ledgerbpo.com/contact/ · Full site map for agents: https://ledgerbpo.com/llms.txt