---
title: "Accounts receivable management for Australia businesses"
description: "Outsourced accounts receivable: aging reviews, statements, dunning sequences, phone follow-up and cash application — for Australia businesses."
url: https://ledgerbpo.com/au/services/accounts-receivable/
updated: 2026-09-11
publisher: LedgerBPO (SS Support Network LLC)
language: en-AU
---

# Accounts receivable management for Australia businesses

LedgerBPO's accounts receivable outsourcing Australia firms use to cut days sales outstanding pairs you with a named dedicated AR specialist who reviews the aging weekly, sends tax-invoice-compliant statements, chases overdue accounts under your brand in Xero or MYOB, and reports debtor days each month in AUD.

- Since 2020
- 🇦🇺 Australia, AUD
- 8am to 6pm AEST coverage
- Named accountant plus backup

[Get a custom quote](https://ledgerbpo.com/get-a-quote/) [Book a 20-minute call](https://ledgerbpo.com/book-a-call/) In short

- One named AR specialist working the aging every week, in your software
- Statements, reminders and calls under your brand through DunningDesk
- DSO and over-90-day balances reported to you every month

Updated September 2026

## What is different in Australia

Accounts receivable in Australia is usually called credit control, and debtor days matter because many SMB customers pay later than their stated 30-day terms. Statements and tax invoices must carry a valid ABN, and reminders sent from overseas need to respect Privacy Act principle APP 8 when customer data crosses the border to our second office in Pakistan. Xero and MYOB both run statement and reminder sequences, and reconciling collected GST against invoiced GST keeps the BAS clean at quarter-end. A dedicated AR specialist works the aging every week under your brand, so customers deal with your business, not a third party, and questions raised during the Australian day get answered inside AEST hours.

## AU rules that shape the work

### Debtor days run past stated terms

Australian SMB customers often pay later than the 30-day terms on the invoice, so a weekly aging review and a consistent reminder cadence matter more than the wording of any one letter. We report debtor days every month so you can see the trend, not just the balance.

### BAS workpapers, not BAS lodgment

Because AR collections affect the GST you have collected, we reconcile receipts to the BAS workpaper and hand it to your TPB-registered BAS agent or accountant. LedgerBPO never lodges BAS itself.

### Cross-border data under APP 8

Customer names, balances and payment history are handled under Australian Privacy Principle 8, which governs disclosure to an overseas recipient. We apply the same access controls to our second office in Pakistan as we do at home, and a data-handling addendum is available on request.

### Statements reference valid tax invoices

Every statement line has to trace back to a compliant tax invoice showing the ABN and the correct GST amount, so a customer query about a statement does not stall on a missing field. We check this when the invoice is raised, not when it is chased.

## What's included

- Weekly AR aging review by customer, invoice and days overdue
- Customer statements sent monthly or on request
- Reminder cadence by email, SMS and phone under your brand
- Dispute and short-payment log with reason codes and owners
- Promise-to-pay tracking and follow-up on the promised date
- Payment posting and unapplied cash cleared weekly
- Credit hold and escalation recommendations for your decision
- Customer portal and remittance queries answered by email
- Credit notes and write-off requests prepared for your approval
- Monthly DSO, aging bucket and collection-rate report
- AR sub-ledger reconciled to the general ledger every month
- Handover notes so your backup specialist can step in without a gap

## Deliverables and KPIs

| Deliverable | KPI we report |
| --- | --- |
| Aging worked in AUD | Every invoice past due has a logged action within 5 business days |
| Statements and reminders issued | Every open account receives a statement on the agreed day each month |
| GST-on-receipts reconciliation | Collected GST reconciled to the BAS workpaper with zero unexplained variance |
| Debtor days report | Debtor days and over-90-day balance reported monthly with month-on-month movement |

## AU software we work in

- [Xero](https://ledgerbpo.com/software/xero/)
- [MYOB](https://ledgerbpo.com/software/myob/)
- [QuickBooks Online](https://ledgerbpo.com/software/quickbooks-online/)
- [All 50 platforms](https://ledgerbpo.com/software/)

## Pricing in AUD

Pricing depends on volume and scope. Get a custom quote within 1 business day. Quotes for Australia clients are issued in AUD.

## Security and compliance

- We never take payments or store card details; customers pay through your portal or bank
- MFA on every login, least-privilege access, and a per-client access log
- Outbound contact follows TCPA and FDCPA-aware scripts in the US and local rules elsewhere

Full control list on the [security page](https://ledgerbpo.com/security/) and country rules on the [compliance page](https://ledgerbpo.com/compliance/). Certifications are listed only when held.

## Frequently asked questions

### How much does accounts receivable outsourcing cost in Australia?

Pricing depends on volume and scope, so we send a custom quote within 1 business day. As a market reference, Australian bookkeeping and AR support runs A$40 to A$100 per hour, fixed-fee packages sit between A$300 and A$1,500 per month, and registered BAS agents charge A$75 to A$150 per hour (Australian bookkeeping fee surveys, 2026). Open invoice count sets the final quote.

### Do you lodge our BAS?

No. We reconcile GST on receipts and prepare BAS workpapers for your TPB-registered BAS agent or accountant, who reviews and lodges with the ATO. LedgerBPO never lodges BAS on your behalf. This keeps the lodgment decision with a locally licensed professional while we run the weekly collections cycle.

### Do you cover AEST hours?

Yes. Our AR specialists overlap Australian Eastern Standard Time from our second office in Pakistan, so a query about a disputed invoice or a promise to pay gets answered during your business day rather than the next morning.

### Is our customer data safe if it is handled overseas?

Yes. Customer names, balances and payment history are covered by Australian Privacy Principle 8 on cross-border disclosure, and we apply the same MFA, access logging and least-privilege rules to our second office in Pakistan that we apply everywhere else. A data-handling addendum is available on request.

### Do you make collection calls or only send emails?

Both. Email and statement reminders cover the early aging buckets, and phone follow-up under your brand starts at the point you choose, usually seven to fourteen days overdue. Calls follow ACMA rules on unsolicited contact and are logged against the invoice so you can see the history.

Next step

## Books closed. Invoices paid. Every month.

Tell us what is going on with your books or billing. You will hear from a named person within 1 business day, with a custom quote and a plan for the first close.

- Reply from a named person within 1 business day
- No setup fee, month-to-month
- Your software, your data, no lock-in

Start with a custom quote

[Get a custom quote](https://ledgerbpo.com/get-a-quote/) [Book a 20-minute call](https://ledgerbpo.com/book-a-call/) Or call [+1-657-777-0006](tel:+16577770006) during US, UK or Australian business hours.

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Source: https://ledgerbpo.com/au/services/accounts-receivable/ · Contact: https://ledgerbpo.com/contact/ · Full site map for agents: https://ledgerbpo.com/llms.txt